Why You Want This Job:

Our exceptional Customer Service Representatives have a reputation for going above and beyond and wowing our customers. We pride ourselves in not being your typical Call Center. We don’t believe in IVRs, cranky employees, or unnecessary hoops. Our associates are armed with front line empowerment and the knowledge to shine in their roles, and time and time again they save the day for our customers. Our Customer Service Representatives are truly the face of 1-800 CONTACTS and excel in championing our customers.

We also start our associates at $12.00 an hour and offer a GREAT incentive bonus program that enables our associates to add up to an additional $6 per hour to their paychecks.

But the benefits don't end there. Come enjoy perks like free annual eye exams, unlimited sodas and beverages, an on-site massage therapist, a great health benefits package, tuition reimbursement, company film festivals, $4 fillet mignon for lunch–all while working with a bunch of really awesome people.

Location:

1420 South 4800 West Suite D Salt Lake City, UT

Shifts and Training:

Training starts March 16th and is 1PM to 8PM Monday through Friday for 4 weeks.

After training, we're offering part-time and full-time shifts ranging from 2PM to 11PM. Associates are eligible for a schedule change request 90 days after completing the 4 week training. All shifts require a Saturday shift each week for a minimum of one year.

Things You'll Do:

• Answer inbound calls, typically on the 2nd ring. Trust us; your customers will be delighted to speak to a live person that fast!

• Assist customers with ordering contact lenses

• Answer any questions customers have regarding their order or our products

• Resolve any issues for customers while providing outstanding customer service

• Other duties as assigned

I Have:

• High school diploma or GED equivalent

• Minimum six months Customer Service experience; six months of Sales experience preferred

• Outstanding customer service and communication skills

• Ability to read and interpret documents such as policy/procedures manual and customer order forms

• Ability to coordinate and prioritize multiple tasks

• Ability to type at least 30 WPM and confidently navigate a computer

Apply Here: http://www.Click2Apply.net/vtjp2gr