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Office assitant
Miami, Florida 33179
United States
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Radwag USA
Job Description

Office Assistant

Working at Radwagusa means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, and production facilities. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small with the highest accuracy requirements for use across the world's largest pharmaceutical firms, and laboratories.

About this Position:
Radwag Sales and Service Division needs an Office Assistant to work at our Radwag USA office in the North Miami Beach, FL area. The Office assistant is responsible for completing duties and tasks assigned by the Service/Sales department such as handling incoming calls, managing files in a database, updating paperwork and other documents and performing other general office clerk duties and errands. These tasks will be related to Sales/Service support. The Office assistant will have direct contact with clients and will assist the sales department and service department on day to day operations.

We Have:

· Global market strength and worldwide leadership in weighing

· A brand name that is identified worldwide with precision, quality, and innovation

· Thousands of patents, design and innovation awards

· State-of-the-art laboratory solutions

· Worldwide distribution network

Job Duties:

-Answer telephone calls and assist customers in a professional manner.
-Establish and maintain a professional working relationship with company clients.
-Direct sales leads to appropriate member of sales team.
-Ensure all clients information is correct.
-Respond to emails, phone calls, and other forms of correspondence.
-Provides product, promotion, and pricing information by clarifying customer requests, selecting appropriate information, forwarding information, and answering questions.
-Update managers and the sales team by consolidating, analyzing, and forwarding daily action summaries.
-Report any inventory or service issues to management and the appropriate Account Manager immediately.
-Logistics and schedules or itineraries (sales visits, trips, meetings)
-Create documents and sales documents (letters, instructive, new vendors)
-Update customer records in the company database as required.
-Sales: follow up with clients (when needed)
-Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time.
-Communicate with distributors in regards of Past dues, sales and marketing materials, Policies updates and more.
-Shipping, quotes and documentation preparation for shipping locally and internationally UPS/FedEx and freight companies.
-Follow all companies policies and procedures

Office Assistant Skills and Qualifications:
Educational / Experience
-High School degree or equivalent. Some college is desirable
-Minimum of 1-year administrative experience

Communication Skills
-Bilingual English - Spanish
-Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operation and procedure manuals
- Excellent written and verbal communication skills

Mathematical Skills:
-Basic math functions such as addition, subtraction, multiplication and division
-Able to use a calculator

Other Skills
-Working Knowledge of Microsoft Office
-Attention to the detail
-Able to handle multiple tasks simultaneously
-Proactive and self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team.
-Must possess strong sense of urgency
-Extended periods of sitting are also required

In addition to a great work environment we offer:

-Benefits: Health Insurance, Dental Insurance
-Paid Vacation Time
-Paid National Holidays

Job Type: Full-time

Pay: $30,000.00 - $32,043.00 per year

Dental insurance
Health insurance
Paid time off
Vision insurance

8 hour shift
Monday to Friday

High school or equivalent (Preferred)
Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)

Spanish (Preferred)
Job Details


Salary Range:
$30,000 to $30,000
Job Type:
Years of Experience:
Career Level:
Education Level:
Work Authorization for USA:
Date Posted:
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