Job Description
THE VOID
The VOID is a hyper-reality, fully immersive VR experience for our Guests and their friends and family. Our advanced VR technologies allow our Guests to see, move and feel our digital worlds in a completely realistic way. Now we̢۪re looking for more talented team members to join us and take our technologically advanced experiences to the next level. This is a unique opportunity to join our team as The VOID expands to major cities around the world.
What you̢۪ll do
The VOID is a fast-growing company, and we need talented VR Guest Service Team Leaders to help us to success as we chart our path to the future. The ideal candidate is someone with exceptional front-line Guest Service skills. You must be organized, motivated, and flexible, too! Help us build the future of The VOID!
Requirements:
Provide exceptional customer service to VOID Guests
Ensure adequate staffing is in place to cover each shift
Assist in the hiring, leading and mentoring of front-line team
Assign positions and shift rotations according to the strengths of the team
Adhere to the company & HR standards for breaks and mealtimes
Perform the duties of a front-line staff as needed
Personify company standards of excellence, hospitality and quality management
Qualifications:
Applicants must be at least 18 years old
2-3 years of experience working in a high paced front-line customer service setting
Previous experience in a leadership role required
High school diploma or equivalent required; college level course-work in related field preferred
Professional, well-groomed appearance and demeanor
Exceptional communication skills, both written and verbal
Ability to work days, nights, weekends, and holidays as business needs require
Ability to stand for extended periods of time, lift up to 25 lbs. unassisted; and bend, twist, and kneel with ease
Please apply here: https://the-void.breezy.hr/p/8f27a765591f-vr-guest-service-team-leader
